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Welcome to Glenlyn Medical Centre

Caring for our patients through community teamwork

East Elmbridge Improved Access Service

Did you know that all practices in East Elmbridge provide an improved access service by working together at the Emberbrook Centre in Thames Ditton.

To access appointments or the new Livi App, where you can book to see a GP using your mobile phone or tablet, simply call in at either reception during normal business hours or call - 020 8939 3750 between 6.30 and 8pm.

See below for our opening times.









Bank Holidays

Face to Face Appointments










6pm – 10pm

6pm – 10pm

6pm – 10pm

6pm – 10pm

6pm – 10pm

8am – 4pm

8am – 4pm

8am – 4pm

Contact the practice online directly, safely, quickly with the triage service below

EOT Banner

This service is active you can expect a response by the close of the second working day following submission of a query.

This MUST not be used for conditions that are urgent or life threatening.   You may be redirected to alternative sources of medical assistance due to the nature of your query.


Flu vaccination clinics start 1st October - click here for clinic dates and locations

Click on the link for further information: Who is eligible for a free NHS flu vaccination  ?

Child flu vaccinations:

Appointments from 28th October for children aged 6 months to 17 years with an eligible long term health conditions - call or book online

Children aged 2 or 3 on 31st August 2019 will be invited as soon as we receive their vaccine.

Please be aware that we are unable to vaccinate children who missed their vaccination in the school setting unless they are also in one of the clinical risk groups.

Calling to book a GP appointment?  See below for when to phone.

Urgent on the day appointment

8am the same day

Urgent on the day phone call

8am the same day

1 week in advance (morning)

8am 1 week in advance

1 week in advance (afternoon)

8am 1 week in advance

Prescription Requests – As of 18/3/19
As a Surgery we are trying to reduce the number of paper prescription requests.
Please request your prescriptions using;

1.  Online – via Patient Access
2.  Email to:
3.  If you are unable to do the above, please hand your paper prescription request to your regular pharmacy.

Online Blood Test Appointments

Our blood test appointments are now available online. Please only book if a GP has asked you to have a blood test.
If you think you require a blood test and you haven’t spoken to a GP. You can book a routine phone call with the doctor to discuss this. Alternatively, please use online triage.  

East Elmbridge Extended Access Service
Need an out of hours appointment? Either call reception or out of hours call - 020 8939 3750
This service is provided by Surrey Medical Network Ltd.
Click  EEEAS Patient Presentation for more details

Patient Participation Group (PPG)

*New* Newsletter 2019/20

Next meeting 6.30pm on Thursday 6th February 2020 at Glenlyn Medical Center, East Molesey.

The minutes of the previous meeting are available in the 'Have your say' section of this website.

If you would like to attend a meeting or table a question, please send a request or question by email to

To find out more about the Glenlyn PPG please take a look at our pages under the Have your say tab at the top right of the screen.

What to do if you suspect measles?

Telephone in advance for instructions - do not queue at Reception.  Click here for further information.

Serving You

We are a large friendly general practice serving the population of Molesey, Thames Ditton and surrounding areas from two surgeries - Glenlyn Medical Centre in East Molesey and Giggs Hill Surgery at Emberbrook Community Centre for Health in Thames Ditton.

Our website aims to provide clear and concise information about our services and how to access them, from surgery times and contact details to letting us know what you think of us. 

Our dedicated team are here to treat minor ailments as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues.

We offer extended hours for the convenience of working patients - early appointments are available at both surgeries and weekday evening / Saturday morning appointments are available to all patients at Glenlyn Medical Centre.

By opting in to our online services, patients can order a repeat prescription, book appointments and view their medical record online

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided.  

We are actively recruiting patients who are interested in working with us to improve communication with patients and services at the practice - ask reception to put you in touch or visit our Patient Participation Group page if you would like to know more.

We value your opinion and welcome feedback - you can write to us, leave an online review at NHS Choices - Glenlyn Medical Centre or complete the 'NHS Friends & Family Test' via 'Have your say' tab above or in person via the survey boxes at our reception desks.


Both of our surgeries have step-free access and are wheelchair accessible, with dedicated disabled parking bays and lift access to the first floor.  The new NHS Accessible Information Standard explains how we can help patients with specific communication needs access our services. If you have a disability or communication need that is not immediately visible, please do let us know.


(Site updated 23/01/2020)
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