Welcome to Glenlyn Medical Centre
Caring for our patients through community teamwork
PLEASE NOTE, WEDNESDAY 13TH FEBRUARY 8AM
Our phones are now back up and running. This was a fault of the phone company. Sorry for any inconvenience caused.
Wednesday 13th February 2019 12.30-18.30
Our phone lines will be closed 12.30-18.30 as all of our GP's are on a training course.
Please call 111 for out of hours care or 999 if it is a medical emergency.
Online Triage - contact the practice directly, safely, quickly
This service will be active from Monday 12 November, you can expect a response by the close of the second working day following submission of a query.
This MUST not be used for conditions that are urgent or life threatening. You may be redirected to alternative sources of medical assistance due to the nature of your query.
13th Feb 2018 - Surrey Downs CCG annual GP / Nurse training event
Please be advised that there will be no GP or Practice Nurse appointments on the afternoon of 13th February, due to the Surrey Downs CCG annual GP / Nurse training event. Reception will be open as normal for booking appointments, collecting prescriptions etc. If you require medical advice during this time, please phone 111.
Online Phlebotomy Appointments
Our phlebotomy appointments are now available online. Please only book if a GP has asked you to have a blood test.
If you think you require a blood test and you haven’t spoken to a GP. You can book a routine phone call with the doctor to discuss this. Alternatively, please use online triage.
Falls Awareness Day - 31 January 2019 in Claygate Centre for the Community
Flu vaccination update 13/12/18 - Over 65s and other eligible adults
Please telephone to book an appointment if you have not yet had your flu vaccination.
Update on phone system 22/11/2018
Our new phone system is now in place - please call 0208 979 3253 to get through to the surgery.
From Saturday 22nd September, Saturday appointments will be at Giggs Hill Surgery.
East Elmbridge Extended Access Service
You may be offered an appointment in the Emberbrook Community Centre for Health in Thames Ditton outside of normal working hours.
These appointments are on the same basis as our normal appointments. There are book on the day or routine appointments.
If you need to cancel your appointment, please call your own surgery before 5pm so the appointment can be offered to other patients.
These clinics are best suited for patients for patients who cannot attend the surgery during the normal working day.
Please ask at reception for more information, or out of hours call: 020 8939 3750.
This service is provided by Surrey Medical Network Ltd.
Click EEEAS Patient Presentation for more details
Patient Participation Group
Next meeting will be the AGM in May 2019. Time, date and location TBC
To find out more about the Glenlyn PPG please take a look at our pages under the "Have your say" tab at the top.
If you would like to attend any more information about the meetings or table a question please send an email to firstname.lastname@example.org
What to do if you suspect measles?
Telephone in advance for instructions - do not queue at Reception. Click here for further information.
We are a large friendly general practice serving the population of Molesey, Thames Ditton and surrounding areas from two surgeries - Glenlyn Medical Centre in East Molesey and Giggs Hill Surgery at Emberbrook Community Centre for Health in Thames Ditton.
Our website aims to provide clear and concise information about our services and how to access them, from surgery times and contact details to letting us know what you think of us.
Our dedicated team are here to treat minor ailments as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues.
We offer extended hours for the convenience of working patients - early appointments are available at both surgeries and weekday evening / Saturday morning appointments are available to all patients at Glenlyn Medical Centre.
By opting in to our online services, patients can order a repeat prescription, book appointments and view their medical record online.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided.
We are actively recruiting patients who are interested in working with us to improve communication with patients and services at the practice - ask reception to put you in touch or visit our Patient Participation Group page if you would like to know more.
We value your opinion and welcome feedback - you can write to us, leave an online review at NHS Choices - Glenlyn Medical Centre or complete the 'NHS Friends & Family Test' via 'Have your say' tab above or in person via the survey boxes at our reception desks.
Both of our surgeries have step-free access and are wheelchair accessible, with dedicated disabled parking bays and lift access to the first floor. The new NHS Accessible Information Standard explains how we can help patients with specific communication needs access our services. If you have a disability or communication need that is not immediately visible, please do let us know.
(Site updated 13/02/2019)