Welcome to Glenlyn Medical Centre
Caring for our patients through community teamwork
Online Triage - contact the practice directly, safely, quickly
This service is active you can expect a response by the close of the second working day following submission of a query.
This MUST not be used for conditions that are urgent or life threatening. You may be redirected to alternative sources of medical assistance due to the nature of your query.
22/03/19 WHOOPING COUGH
If you suspect your child has whooping cough - please telephone the Surgery and ask for an Urgent Call from the Doctor.
Please do not bring the child to the surgery to avoid infecting other patients.
Prescription Requests – As of 18/3/19
As a Surgery we are trying to reduce the amount of paper prescription requests.
Please request your prescriptions using;
1. Online – via Patient Access
2. Email to: firstname.lastname@example.org
3. If you are unable to do the above, please hand your paper prescription request to the receptionist OR your regular pharmacy.
Online Blood Test Appointments
Our blood test appointments are now available online. Please only book if a GP has asked you to have a blood test.
If you think you require a blood test and you haven’t spoken to a GP. You can book a routine phone call with the doctor to discuss this. Alternatively, please use online triage.
All our weekend appointments are at the Emberbrook Community Centre for Health (Giggs Hill Surgery) in Thames Ditton
East Elmbridge Extended Access Service
You may be offered an appointment in the Emberbrook Community Centre for Health in Thames Ditton outside of normal working hours.
These appointments are on the same basis as our normal appointments. There are book on the day or routine appointments.
If you need to cancel your appointment, please call your own surgery before 5pm so the appointment can be offered to other patients.
These clinics are best suited for patients for patients who cannot attend the surgery during the normal working day.
Please ask at reception for more information, or out of hours call: 020 8939 3750.
This service is provided by Surrey Medical Network Ltd.
Click EEEAS Patient Presentation for more details
Patient Participation Group (PPG)
Next meeting will be the AGM to be held on Monday 13th May 2019. 11am at Giggs Hill Surgery
If you would like to attend a meeting or table a question, please send a request or question by email to email@example.com
To find out more about the Glenlyn PPG please take a look at our pages under the "Have your say" tab at the top right of the screen.
What to do if you suspect measles?
Telephone in advance for instructions - do not queue at Reception. Click here for further information.
We are a large friendly general practice serving the population of Molesey, Thames Ditton and surrounding areas from two surgeries - Glenlyn Medical Centre in East Molesey and Giggs Hill Surgery at Emberbrook Community Centre for Health in Thames Ditton.
Our website aims to provide clear and concise information about our services and how to access them, from surgery times and contact details to letting us know what you think of us.
Our dedicated team are here to treat minor ailments as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues.
We offer extended hours for the convenience of working patients - early appointments are available at both surgeries and weekday evening / Saturday morning appointments are available to all patients at Glenlyn Medical Centre.
By opting in to our online services, patients can order a repeat prescription, book appointments and view their medical record online.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided.
We are actively recruiting patients who are interested in working with us to improve communication with patients and services at the practice - ask reception to put you in touch or visit our Patient Participation Group page if you would like to know more.
We value your opinion and welcome feedback - you can write to us, leave an online review at NHS Choices - Glenlyn Medical Centre or complete the 'NHS Friends & Family Test' via 'Have your say' tab above or in person via the survey boxes at our reception desks.
Both of our surgeries have step-free access and are wheelchair accessible, with dedicated disabled parking bays and lift access to the first floor. The new NHS Accessible Information Standard explains how we can help patients with specific communication needs access our services. If you have a disability or communication need that is not immediately visible, please do let us know.
(Site updated 22/03/2019)